How to Book a Flight on Ryanair and Avoid Hidden Fees

Flying on Ryanair is often one of the cheapest ways to fly point-to-point in Europe.  However, the major complaint people always have regarding Ryanair is their never-ending pursuit of ancillary revenue — they nickel and dime the passenger for seemingly everything.  After all, Ryanair is the airline that infamously once tried to charge for use of the toilet, and has floated the idea of standing room only seats on its aircraft, just to fit more passengers onboard.  Another major complaint about Ryanair is the somewhat predatory booking process on their website.    Though the website has a much friendlier user interface than it used to, the booking process can be downright cumbersome!

Ryanair B737-800 at Kerry, Ireland (KIR)

Ryanair B737-800 at Kerry, Ireland (KIR)

This post is meant to walk you through the booking procedure with Ryanair, so you can avoid accidentally paying for extra things that you don’t want!  Once you successfully do this, Ryanair can fly you for really, really cheap within Europe.  I had a decent flight with them last May from Venice-Treviso to Dublin, and again a few weeks ago from County Kerry, Ireland to London-Stansted.    Continue Reading →

Revisited: Booking a Transatlantic Flight on Aer Lingus with British Airways Avios

Updated January 29, 2015:  This particular award will no longer be available once the new British Airways award chart goes into effect for bookings made after April 28, 2015.  This award in business class will increase to 37,500 Avios, each way.


Last summer, I wrote a very popular post on how to book a Transatlantic flight on Aer Lingus with British Airways Avios.  I’m re-visiting that today since I have a bigger audience, and since it’s still relevant.  

Additionally, Aer Linugs recently announced an all-new business class product that it will be installing on its A330 fleet.  This new product will be very competitive in the Transatlantic market, and would make the below type of redemption even more valuable…

I recently reported on my experience flying Aer Lingus business class from Shannon to Boston last month to conclude my European vacation.  I did so with the use of one of the best valued awards that currently exist to get across the Atlantic — British Airways Avios for travel on Aer Lingus.  In the rest of this post, I will detail how one can easily fly from Boston to Ireland in business class for fewer miles than most airlines charge for a one-way in economy.  I’ll hit the following points in this post:

  • The Sweet Spot on British Airways’ Award Chart
  • Checking Award Availability
  • Calling British Airways to Book
  • Fly in Style for Cheap
  • How to get British Airways Avios…. if you don’t fly British Airways

Continue Reading →

Booking a Transatlantic Flight on Aer Lingus with British Airways Avios

Updated January 29, 2015:  This particular award will no longer be available once the new British Airways award chart goes into effect for bookings made after April 28, 2015.  This award in business class will increase to 37,500 Avios, each way.


 

I recently reported on my experience flying Aer Lingus business class from Shannon to Boston last month to conclude my European vacation.  I did so with the use of one of the best valued awards that currently exist to get across the Atlantic — British Airways Avios for travel on Aer Lingus.  In the rest of this post, I will detail how one can easily fly from Boston to Ireland in business class for fewer miles than most airlines charge for a one-way in economy.  I’ll hit the following points in this post:

  • The Sweet Spot on British Airways’ Award Chart
  • Checking Award Availability
  • Calling British Airways to Book
  • Fly in Style for Cheap
  • How to get British Airways Avios…. if you don’t fly British Airways

Continue Reading →

How to Navigate the Ryanair Website and Avoid Hidden Fees

Flying on Ryanair is often one of the cheapest ways to fly point-to-point in Europe.  However, the major complain people always have regarding Ryanair is their never-ending pursuit of ancillary revenue — they nickel and dime the passenger for seemingly everything.  After all, Ryanair is the airline that infamously once tried to charge for use of the toilet, and has floated the idea of standing room only seats on its aircraft, just to fit more passengers onboard.  Another major complaint about Ryanair is the rather predatory booking process on their website.    Though the website has a much friendlier user interface than it used to, the booking process is downright cumbersome!IMG_7570

This post is meant to walk you through the booking procedure with Ryanair, so you can avoid accidentally paying for extra things that you don’t want!  Once you successfully do this, Ryanair can fly you for really, really cheap within Europe.  I had a decent flight with them last month.

1.  To book travel, visit Ryanair’s website at www.ryanair.com  For simplicity’s sake, I will search for a flight that I just took with Ryanair — a one-way flight from Venice-Treviso to Dublin.Screen Shot 2014-06-06 at 3.31.46 PM

2.  Pick the date that works for you.  For purposes of this exercise, I will select Wednesday, September 17.Screen Shot 2014-06-06 at 3.32.48 PM

3.  Notice on the right that it will cost you a 2% fee to book by credit card.  Select whichever method you’re comfortable with and click “continue”Screen Shot 2014-06-06 at 3.32.58 PM

4.  Enter your name

5.  Select your Travel Insurance.  I never select this option.  However, Ryanair hides the “Don’t Insure Me” option in the middle of the drop-down list.  It’s really petty, but that’s what they do!Screen Shot 2014-06-06 at 3.36.43 PM

6.  If you’re checking bags, you’re going to want to pay for it earlier rather than later.  Select “Add” and then choose your baggage selection.  Please note that it is NOT possible to pay for a bag that weighs more than 20kg.  You MUST pay for two bags if your bag weight more than 20kg.  I experienced this frustration on my recent flight with Ryanair, and boy was it an obnoxious experience!

Though their policy states that you can buy up to two bags for a maximum combined weight of 35kg, no single bag can be in excess of 20kg — at least that’s the way the policy was enforced at Treviso Airport.Screen Shot 2014-06-06 at 3.38.00 PM

Cabin bags are permitted to be up to 10kg, and if they’re deemed over-sized by the gate agent, they will not just gate-check them for free like US airlines.  They will gate-check your bag after charging you €50! Screen Shot 2014-06-06 at 3.40.01 PM

7.  Choose assigned seats if you choose.  It costs €5 for an assigned seat, and €10 for a “Premium” Seat.  Priority boarding is included with the “Premium” seat, and with the long queues that often build up with Ryanair flights, it’s not a bad idea.  Interestingly enough, extra leg-room seats cost the same as “premium” seats, so I would recommend on selecting one of those if you choose to pay for a seat assignment.  I sat in seat 1C on my flight, and had plenty of room.  If you choose not to pick an assigned seat, you will be automatically assigned one by the airline.  If you’re traveling with someone, or with children, it maybe best to pick seats to ensure that you’re seated together.

Screen Shot 2014-06-06 at 3.42.26 PM

Plenty of leg room in row 1

Plenty of leg room in row 1

8.  Ryanair charges €2.49 for a SMS text for flight details… really?   No, thanks.  This is a service that US airlines provide for free.Screen Shot 2014-06-06 at 3.46.49 PM

9.  Navigate through the barrage of parking, transfers, and sport/musical/baby equipment.Screen Shot 2014-06-06 at 3.47.01 PM

10.  Say “no” to rental car sponsored by Hertz (unless you want it)Screen Shot 2014-06-06 at 3.48.21 PM

11.  Same goes with hotels, powered by Booking.com — I can usually find a better rate on my own.Screen Shot 2014-06-06 at 3.49.43 PM

12.  It’s not over yet — you could PLAY to WIN!   Or not… it sneakily adds a €2 charge to your account if you choose to PLAY to WIN.  In perusing the Terms & Conditions, it’s interesting to note that the user may be charged anywhere between 1 and 10 euros to PLAY to WIN… wow!  And they only pick one winner per week — this is the largest airline in Europe, people — those odds just ain’t that great.

Play to Win?  Sounds like a great idea!

Play to Win? Sounds like a great idea!

There's a fee to play?  Sneaky!

There’s a fee to play? Sneaky!

PLAY to WIN's T&C's -- they can charge you anywhere between 1-10 euros!

PLAY to WIN’s T&C’s — they can charge you anywhere between 1-10 euros!

13.  Once you put in your contact and payment info, check out the text that says, “Your debit/credit card will now be charged 157.17 USD (108.11 EUR more information), you will be redirected to the next page for confirmation of this transaction.”  Call me crazy, but the foreign exchange rate sounds a bit off.  I’ll click for more info, thank you!

Click on the "more information" link

Click on the “more information” link

 

14.  Click “more information” and you will see that Ryanair is doing you the favor of royally screwing you in your foreign exchange rate.  They are charging a rate of $1.45USD: €1  when the going rate is $1.36USD:  €1.  On a purchase as large as this one, that would cost you about $10!

15.  To ensure you don’t get screwed by this ridiculous exchange rate, uncheck the box in the disclaimer.  You usually get the best rate if you just let your credit card / bank do the conversion for you since it will be billing in euros.  If you have a credit card that does not charge foreign transaction fees, you’re good to go.  If your card or bank DOES charge foreign transaction fees, it’ll likely cost you around 3% — still less than this bad exchange rate that’s proposed by Ryanair.

Uncheck the box

Uncheck the box

16.  Review your charges.  I decided on checking a 20kg bag and getting an assigned seat in row 1.  I also opted to use a credit card.  Those things upped my ticket price significantly, so you can see how Ryanair thrives on ancillary revenue like this.Screen Shot 2014-06-06 at 4.03.16 PM

17.  Finally — Book the darned thing!

18.  Important reminder:  you MUST check-in online AND print out your boarding pass PRIOR to arriving at the airport.  You are able to do this up to 30 days prior to your flight.  Failure to do so results in either a €70 check-in fee at the airport or at €15 “boarding card re-issue fee” at the airport.  Seriously.Screen Shot 2014-06-06 at 4.10.07 PM

As long as you are aware of these extra potential fees on Ryanair’s website, you shouldn’t have too much of a problem booking your ticket.  After all, their tickets are many times exponentially less expensive than the next cheapest option.  If you master the caveats of their booking process, you can really travel cheaply within Europe on Ryanair!

 

Two Days in Dublin

A Mediterranean Cruise and Four Days in Ireland

Introduction
Planning
US Airways Business Class (Envoy) Philadelphia to Venice
Two Magical Days in Venice
Boscolo Venezia Hotel in Venice
Holland America Line’s Nieuw Amsterdam:  Introduction, Itinerary, and the Pinnacle Suite
Holland America Line’s Nieuw Amsterdam:  Katakolon and Athens
Holland America Line’s Nieuw Amsterdam:  Istanbul, Mitilini, and Kusadasi
Holland America Line’s Nieuw Amsterdam:  Santorini and Argostoli
Holland America Line’s Nieuw Amsterdam:  Sailing into Venice
Holland America Line’s Nieuw Amsterdam:  Cruise Review
Ryanair Economy Class Venice-Treviso to Dublin
Two Days in Dublin
The Aran Islands and Galway, Ireland
Driving the West Coast of County Clare, the Cliffs of Moher, and Bunratty Meadows B&B
Aer Lingus 757 Business Class Shannon to Boston


May 14

We arrived into Terminal 1 at Dublin International Airport’s and proceeded through immigration easily in about five minutes. While my girlfriend sipped on a coffee, I purchased a €25 SIM card for my phone since we would be in Ireland for four days. For €25, I received unlimited data, and  €50 worth of international calls and txts. For the data alone, I feel this is a steal.  Since we would be renting a car, I really wanted unlimited data since I’d be living in Google Maps to direct me as to where to go. If I were to have purchased the International Plan through Verizon, it would have cost me $29 for only 100MB of data. Given my normal consumption, Id be through that after a day or two. We then took a cab into Central Dublin where our hotel awaited.

We stayed at The Morrison Hotel. A newly refurbished Double-tree Property, The Morrison is decorated with a rather modern look, and it’s certainly a very sharp property. My favorite thing about the property is it’s fantastic location on the River Liffey across the pedestrian bridge from the heart of Temple Bar.   Upon check-in, I was granted an upgrade to a Junior Suite that I requested several weeks before for €25. The upgrade to the Junior Suite gave us a ton of extra room. The bed was super comfortable, and the whole room was decorated in a contemporary look with clean edges and pink neon back-lighting.

After settling in and getting refreshed, we headed to check out the The Guinness Storehouse at St. James’ Gate Brewery. I visited the Guinness Storehouse two years ago, but we really sped through the tour since we were extra thirsty that day. This time, the two of us really took our time to enjoy the entire self-guided tour through the Guinness Storehouse, and we really enjoyed ourselves. Highlights of the tour included taste testing and the Guinness Academy, where we learned how to properly pour a pint of Guinness. We were also impressed by the rich history and the pride that the Irish people have in the beer. At the end of the tour, we brought the pint we poured at the academy up to the panoramic “GRAVITY Bar” atop the storehouse and enjoyed it with a panoramic view of Dublin.  This is one of the better brewery tours out there – certainly in line with the Heineken Experience in Amsterdam – and we felt it was well worth the €16 entrance fee.

After a pint at the Guinness Storehouse, we wanted to make our way back to the Temple Bar area for dinner, but on the way we stopped into the The Brazen Head, Ireland’s oldest pub. Dating back to 1198, the The Brazen Head is a must see when you’re in Dublin, and I enjoyed another delicious pint of Guinness there.

By this point, we were famished, so we proceeded to Temple Bar where we had a wonderful dinner at Gallagher’s Boxty House in the heart of Temple Bar. We each ordered the boxty specialties for our entrees along with the bacon ribs as the appetizer, and it was all wonderful. I dined here two years ago and loved it, and it surely didn’t disappoint the second time around.

After dinner, we decided to take a little self-guided pub crawl. We started across the street from the Boxty House at the famous Temple Bar. As usual, the Temple Bar was pretty packed and jamming with live Irish music that we enjoyed for a bit. We then headed a bit away from the Temple Bar area and took a stroll up Grafton Street and stopped in a pub called The Hairy Lemon. We really enjoyed this place, and a friend of mine even recommended the Irish specialties here, but we were stuffed from dinner. After a few drinks at The Hairy Lemon, we wandered around taking in the night scene in Dublin before stopping at The Long Hall for one last drink before heading back to The Morrisson for bed.  All in all, we enjoyed the pubs much more that were several blocks south of Temple Bar, near Grafton Street.  We found them to be less touristy and filled more with locals.

May 15

We slept in the following morning a little more than expected and just did get to the hotel restaurant for breakfast, which was included in the room rate. The Morrison featured a great buffet spread that was heavy on pastries and hot dishes consistent with the traditional Irish breakfast.   One can also order from the menu in addition to the buffet, and we each did that. I had the eggs benedict, and my girlfriend ordered the French toast – each of which were cooked perfectly and deliciously. All in all, it was a very solid breakfast offering.

We walked into town a bit to visit the Post Office and the Dublin Spire.  At that point, it was well past noon, and I needed to pick up the rental car for our drive the following day, so we took a cab to the “City Centre” location of Budget Rental Car.  Sadly, this location is not exactly located in the city center, and instead is in Drumcondra, but I guess it was close enough. Picking up the rental car was painless. Once I started driving back to the hotel, driving on the left side (“wrong side”) of the rode definitely took some getting used to, but I managed just fine. After parking the car back in the garage, we set out for some more sight seeing in Dublin.

We headed directly for St. Patrick’s Cathedral where we enjoyed the park, and took some pictures, but opted not to go inside because we were ready for lunch. We were craving fish and chips. We went by Leo Burdock (probably the best fish and chips in Dublin), but felt more like a sit-down style place, so we went to a place where I’ve enjoyed before called O’Neil’s Bar and Restaurant, right near Trinity College. We both enjoyed some delicious fish and chips along with a pint. After lunch, we walked through Trinity College and then took a stroll through St. Stephen’s Green, the city center park in Dublin. We then hit up Grafton Street (Dublin’s main shopping district) for some shopping with a stops at Harry’s on the Green along the way.

At that point, the only type of touring we really felt like doing was pub touring, so that’s exactly what we did! We had a drink or two at several places in the Temple Bar district, including Oliver St. John Gogarty’s, The Auld Dubliner, The Ha’Penny Bridge Pub, and The Palace Bar.  All of a sudden, it was past 9pm (and still very bright out), so we headed back to the hotel for a dinner snack of sliders and fries at the hotel bar, which was delicious. We then retired for the evening, as we had an early wakeup the next morning for our drive clear across Ireland to Galway and Connemara, where we were to catch a plane for the Aran Islands!

Next stop:  The Aran Islands… 

Review: Ryanair Economy Class Venice-Treviso to Dublin

A Mediterranean Cruise and Four Days in Ireland

Introduction
Planning
US Airways Business Class (Envoy) Philadelphia to Venice
Two Magical Days in Venice
Boscolo Venezia Hotel in Venice
Holland America Line’s Nieuw Amsterdam:  Introduction, Itinerary, and the Pinnacle Suite
Holland America Line’s Nieuw Amsterdam:  Katakolon and Athens
Holland America Line’s Nieuw Amsterdam:  Istanbul, Mitilini, and Kusadasi
Holland America Line’s Nieuw Amsterdam:  Santorini and Argostoli
Holland America Line’s Nieuw Amsterdam:  Sailing into Venice
Holland America Line’s Nieuw Amsterdam:  Cruise Review
Ryanair Economy Class Venice-Treviso to Dublin
Two Days in Dublin
The Aran Islands and Galway, Ireland
Driving the West Coast of County Clare, the Cliffs of Moher, and Bunratty Meadows B&B
Aer Lingus 757 Business Class Shannon to Boston


We awoke to a beautiful, Venetian morning where we disembarked the ship early and had our driver waiting to take my Aunt and Uncle to Venice-Marco Polo airport for their Lufthansa flights to Frankfurt and London before a United flight back to Washington-Dulles.  The driver of the private mini-bus then took my girlfriend and I out to Treviso airport for our Ryanair flight to Dublin!

First, a little background for those not familiar with Ryanair.  Based out of Dublin, with hubs at Dublin and London-Stansted, Ryanair is Europe’s largest discount carrier, and Europe’s largest airline in general based on passengers carried.  Ryanair is a no-frills carrier that operates extremely cheap flights throughout Europe, and really makes its profit with ancillary revenue, such as bag fees, seat assignments, and an aggressive buy-on-board campaign featuring food, beverages, gift items, and lottery / raffle tickets.  Many are critical of its charges, but if you successfully navigate their website, you can really get an awesome deal on airfare within Europe.IMG_7570

Ryanair (FR) 9451
Venice-Treviso (TSF) – Dublin (Dub)
Aircraft:  Boeing 737-800
Seat:  1C
Wednesday, May 14
10:10AM – 12:25PM
Duration:  2:15

As this was my first flight on Ryanair, I was expecting the worst.  Check-in certainly did not disappoint.

Since I consider myself a somewhat savvy traveler, I thought I understood Ryanair’s checked bag policy.  After the following experience, it became clear to me that I did not.

I’d previously purchased each of us 20kg worth of luggage, and the night before the flight, I bought and additional 15kg for myself since I anticipated my checked bag to be more than 20kg.  Check-in and bag drop at Treviso is contracted out, and the experience was abysmal.

Ryanair utilizes an extremely glitchy automated bag-drop machine at Treviso.  After finally getting my girlfriend’s bag checked, the machine could not process my bag, so I was directed to wait in a massive queue to work with a human being.  At this time, there was only ONE desk being worked by a real human, despite three Ryanair flights departing during this timeframe.  So, as you can imagine, it was pure chaos.  After about a thirty minute wait in line, I was advised by the contract check-in agent that though I had gladly paid the €20 fee for the extra 15kg of luggage, it could only be accepted AS A SEPARATE BAG – a separate bag that I did NOT have.    My bag ultimately weighted 23kg, and I’d intended on the extra weight I’d purchased to pay for the overage.  Alas, this was not how the agent saw it.  She said that I must split the contents of my 23kg bag into two bags – one weighing 20kg or less, and the other 15kg or less.

Um… really?

Since we did not have another bag in which to put the extra 3kg of luggage, I tried taking my suits our of my checked bag and putting them in a hang-up garment bag.  This decreased the weight of my big bag to 19.8kg.  I then asked if I could hand carry the suits in the garment bag onboard, and I was denied that privilege as it was deemed “oversized.”   A hangup / garment bag – deemed over-sized.

Seriously?  I take this as a “personal item” on domestic US carriers, and they even offer to hang it in the closet 90% of the time.

The agent then asked while rolling her eyes, “Is this seriously the best thing you can come up with?”  I replied in the affirmative, to which she responded that they would be happy to check the hang-up / garment bag, but would have to label it as over-sized and as such, I’d have to pay an additional €50 fee.  I was not having this, since I’d paid €20 + €20 for my bags already, so I naturally argued this.  Eventually, the agent succumbed to reason and agreed that I had a valid point.  She allowed me to check this “oversized” hangup bag without an extra fee.

This ordeal finally was resolved after about an hour and 15 minutes.  Thankfully, the rest of the boarding process was uneventful.

Going to Dublin!

Going to Dublin!

Since I’d purchased seats with additional leg room, they included priority boarding, which was nice since the queue was pretty long.  The flight itself was fine.  Plenty of leg room in row 1, so I can’t comment on what others claim is terrible seat pitch throughout the rest of the cabin — it was worth the €10, for sure.  The crew was friendly, attentive, and very pleasant.  The flight was on time, too despite a delayed departure.  The constant sales pitches for scratch off lotto tickets, bus transfers, and everything else were indeed cheesy, but expected.  I did not purchase any food, but did partake in a drink after my luggage ordeal.  In other words, if ancillary revenue is the goal, Ryanair certainly made some money off me.

Overall,  the price and timing were both right for this flight.  At only €49 a piece, and a wonderfully timed schedule, we were really left with no other option.  Even after the extra €40 in bag fees and €10 for additional leg room, this option was still less than half the price of the next cheapest alternative, so it was clearly the best option for us.  The abysmal ground services along with the deceptive and terrible booking process would make me think twice before flying Ryanair again, but if the price differential is anywhere near as vast as it was for this trip, I wouldn’t hesitate to fly with them — the price is just too cheap to totally avoid them.