How to Book a Flight on Ryanair and Avoid Hidden Fees

Flying on Ryanair is often one of the cheapest ways to fly point-to-point in Europe.  However, the major complaint people always have regarding Ryanair is their never-ending pursuit of ancillary revenue — they nickel and dime the passenger for seemingly everything.  After all, Ryanair is the airline that infamously once tried to charge for use of the toilet, and has floated the idea of standing room only seats on its aircraft, just to fit more passengers onboard.  Another major complaint about Ryanair is the somewhat predatory booking process on their website.    Though the website has a much friendlier user interface than it used to, the booking process can be downright cumbersome!

Ryanair B737-800 at Kerry, Ireland (KIR)

Ryanair B737-800 at Kerry, Ireland (KIR)

This post is meant to walk you through the booking procedure with Ryanair, so you can avoid accidentally paying for extra things that you don’t want!  Once you successfully do this, Ryanair can fly you for really, really cheap within Europe.  I had a decent flight with them last May from Venice-Treviso to Dublin, and again a few weeks ago from County Kerry, Ireland to London-Stansted.    Continue Reading →

Death of the Mistake Fare

The United States Department of Transportation quietly announced a ruling Friday that in essence kills the “mistake fare” as we know it.

The full. three-page document can be viewed here:  New DOT Enforcement Policy Regarding Mistaken Fares.

In April of 2011, the Department of Transportation issued a very consumer-frienly policy that prohibits airlines from increasing the price of air transportation after purchase (14 C.F.R. § 399.88).  This policy has since been enforced by the DOT on many occasions where the airline mistakenly sold mispriced airfare to the customer, the customer purchased the ticket and the airline was forced to honor the fare by the DOT.

In May 2014, the DOT published a Notice of Proposed Rulemaking that it was considering revising this post-purchase price provision (14 C.F.R. § 399.88) to better address mistaken fares.  The DOT specifically calls out “bad faith” purchases of mistaken fares and the fact that their existence are spread quickly through travel blogs and forums.

Since then, there have been a number of  mistaken fares filed in the last year that have benefited consumer and hurt airlines, and it seems the DOT  has finally had enough and released a temporary policy change that essentially renders 14 C.F.R. § 399.88 useless when it comes to mistaken fares.  The announcement can be summarized below (emphasis mine):

The Assistant General Counsel has decided not to enforce section 399.88 with respect to mistaken fares while the Department completes the aforementioned rulemaking process. As a matter of prosecutorial discretion, the Enforcement Office will not enforce the requirement of section 399.88 with regard to mistaken fares occurring on or after the date of this notice so long as the airline or seller of air transportation: (1) demonstrates that the fare was a mistaken fare; and (2) reimburses all consumers who purchased a mistaken fare ticket for any reasonable, actual, and verifiable out-of-pocket expenses that were made in reliance upon the ticket purchase, in addition to refunding the purchase price of the ticket. These expenses include, but are not limited to, non-refundable hotel reservations, destination tour packages or activities, cancellation fees for non-refundable connecting air travel and visa or other international travel fees.

So it appears that for now, you can kiss those mistake fares goodbye, as the airlines really don’t have to honor them anymore if they can prove it was a mistake.  The tables have turned:  the DOT has spoken and it is now protecting the airlines from the customer.

However, there remains a shred of hope for this not to be a permanent ruling, as this announces only a temporary policy:

The enforcement policy outlined in this notice is temporary and will remain in effect only until the Department issues a final rule that specifically addresses mistaken fares. If, based on comments received in the rulemaking process, the Department determines that section 399.88 should remain as written, airlines and other sellers of air transportation would be expected to comply and the Enforcement Office would enforce the requirement

Without the DOT honoring mistake fares, I never would have Flown this flight!  Korean Air A380 First Class

Without the DOT honoring mistake fares, I never would have Flown this flight! Korean Air A380 First Class

H/T:  PITgetawayflyer on FlyerTalk

Revisited: Booking a Transatlantic Flight on Aer Lingus with British Airways Avios

Updated January 29, 2015:  This particular award will no longer be available once the new British Airways award chart goes into effect for bookings made after April 28, 2015.  This award in business class will increase to 37,500 Avios, each way.


Last summer, I wrote a very popular post on how to book a Transatlantic flight on Aer Lingus with British Airways Avios.  I’m re-visiting that today since I have a bigger audience, and since it’s still relevant.  

Additionally, Aer Linugs recently announced an all-new business class product that it will be installing on its A330 fleet.  This new product will be very competitive in the Transatlantic market, and would make the below type of redemption even more valuable…

I recently reported on my experience flying Aer Lingus business class from Shannon to Boston last month to conclude my European vacation.  I did so with the use of one of the best valued awards that currently exist to get across the Atlantic — British Airways Avios for travel on Aer Lingus.  In the rest of this post, I will detail how one can easily fly from Boston to Ireland in business class for fewer miles than most airlines charge for a one-way in economy.  I’ll hit the following points in this post:

  • The Sweet Spot on British Airways’ Award Chart
  • Checking Award Availability
  • Calling British Airways to Book
  • Fly in Style for Cheap
  • How to get British Airways Avios…. if you don’t fly British Airways

Continue Reading →

Vegas Baby! For BAcon!

I’m writing this post from about 35,000 feet on a US Airways flight somewhere in between Washington’s Reagan National Airport and Phoenix en route to Las Vegas!  I’m heading out to the desert with my girlfriend in tow for this weekend’s Boarding Area blogger Conference… better known as BAcon!    The primary reason for the trip is the conference, but it’s also the girlfriend’s first trip out to Vegas, so I can’t wait to show her around.Screen Shot 2014-09-18 at 10.00.27 AM

This will be my first time attending the annual gathering of all Prior2Boarding and BoardingArea bloggers — some of them you’ve undoubtedly read before if you follow news about traveling, points and miles.  The three day conference is being held at the Mandalay Bay Hotel and Resort, and is hosted by M life and Hyatt.  Topics in the conference will range from writing improvement to Google Analytics to Search Engine Optimization (SEO) and blogging best practices!  We will also get an overview of the Mlife / Caesars brand,  as they are our hosts at the Mandalay Bay.

There are already several special events planned for us over the next few days, and I can’t wait to see what surprises are in store!  I hope to learn a whole bunch of useful information that will allow me to improve my blog, and I look forward to meeting and networking with my fellow Prior2Boarding and BoardingArea bloggers!

Other than the conference, the immediate task at hand for tonight will be to find a proper viewing location to watch my beloved Auburn Tigers play Kansas State tonight for a highly anticipated non-conference, Thursday night college football matchup!  I may go to the local Auburn Alumni Club Bar, but if there’s a great sports bar that anyone can recommend, I’m all ears!

Anyway, I will keep some updates coming from BAcon, and I’ll definitely make some future posts on the highlights of this weekend’s conference!

Revisited: Where to Find the Best Deals on Airfare

Last year when my blog was in its infancy, I posted about where one should look to find the best airfares.

Some of my suggestions ring true today, but it’s time we re-visited this and update the post a little, because people ask me this question literally every day.

Where to Hunt Deals:

If you don’t do anything else, check-out these two websites, and/or  follow them on Twitter… at the very least!
  • TheFlightDeal.com  (@TheFlightDeal)– This website is an awesome resource for those who are casually browsing for deals.  It is a blog that calls out fantasic deals.  It evaluates fares on  a CPM (cents per mile) basis to show the value of the fare.  Follow this site on Twitter to stay on top of the deals.  Notice that the site has a menu option where you can select a specific US city.
  • AirFareWatchdog.com (@airfarewatchdog) – This site has been around for a while, and they’re amazing at what they do — uncovering some of the best deals that are listed by the airlines.  The site has e-mail subscriptions and airfare alerts.  Their Twitter feed distracts me on a daily basis… I love itScreen Shot 2014-09-12 at 11.58.06 AM

Continue Reading →

24 Hours in Anchorage

I’m posting this after completing a short, weekend trip to Anchorage, Alaska as part of a mileage run to hit the American Airlines Executive Platinum Status Challenge. Anchorage is a great place to spend a day, and obviously a fantastic hopping off point to explore more of Alaska, including Denali, the Kenai Peninsula, or even an Alaskan cruise. If you haven’t been, I highly recommend you actually spend some time in Alaska – certainly more than 24 hours. I’ve been fortunate enough to take two cruises to Alaska, so I’ve been able to experience the majestic scenery of the Last Frontier. I also spent a couple days in Anchorage last summer for a quick, weekend trip.

With that said, there’s no shortage of things to do if you have a short time in Anchorage – whether it’s a free day after a cruise, a hopping off point before or after a fishing trip, or if you find it amusing to fly almost 10,000 miles in a weekend, like me. Continue Reading →

Meeting the AA Executive Platinum Status Challenge… In One Month!

I previously wrote about the details of the Executive Platinum Status Challenge with American Airlines for which I recently signed up.  Well, I didn’t just blindly agree to the challenge — earning 25,000 elite qualifying points (EQP) in three months is no small feat, after all!

Before I even asked for the challenge, I carefully planned out the least expensive way for me to accomplish this challenge.  My two limiting factors in this endeavor were both time and money.  I had a very busy fall already with trips planned to Europe, Asia, and South America to go along with a wedding, a bachelor party, a weekend with the parents, a trip to Auburn for a football game, and a trip to Vegas for the BAcon Boarding Area blogger conference.  Adding to that, pretty much all of my vacation time has been either used or earmarked for the trips mentioned above.  This left me only three weekends between September and mid-November that I could use to hit this challenge. Continue Reading →

Elite Status Challenges with American Airlines

Airlines – particularly legacy US carriers — value their elite passengers.  These passengers are widely viewed by the airlines to be some of their most profitable passengers, and as such, those passengers are extended numerous perks such as priority boarding, free checked bags, and first class upgrades.  For quite some time, most airlines offer published and un-published opportunities for elite passengers of its competitors called status matches or status challenges. The basic premise of a status match is that an elite member of Airline A would request and be granted equal status with Airline B once their elite credentials were verified.  A status challenge is where an elite member of Airline A is granted equal status with Airline B provided that the member flies X amount of miles/points/segments in Y amount of time (months).Screen Shot 2014-09-04 at 9.06.54 PM

What is an American Airlines Status Challenge?

American Airlines currently offers varying levels of status challenge opportunities for elite passengers of rival carriers –  primarily United and Delta, though YMMV with other carriers.  There are currently three levels of status challenges: Continue Reading →

Review: United Global First Class Sydney to San Francisco

Fifteen Days in Australia

A Trip to Sydney, Cairns, Melbourne, and Diving the Great Barrier Reef and Coral Sea

We awoke at the Park Hyatt Melbourne after our last night in Australia, and grabbed a cab to the Melbourne Airport.  We were to pick up our United ticket back to the States in Sydney, so we booked a one-way flight from Melbourne to Sydney on Qantas.  In order to avoid a misconnection, we allowed ourselves a 3.5 hour layover in Sydney, which ultimately proved to be plenty of time.  After having breakfast in the Melbourne Airport food court, we proceeded to the gate to ride our Qantas B767-300 for a short, hour-long flight to Sydney to start out our long, 28-hour day of traveling.

Our flights home:  MEL-SYD-SFO-DCA / SFO-CLT-TPA

Our flights home: MEL-SYD-SFO-DCA / SFO-CLT-TPA

We were luckily able to snag a couple bulkhead seats, so this flight wasn’t bad at all — chalk it up as another good experience with Qantas, similar to what we experienced a few days before.

Our B767-300 for MEL-SYD

Our B767-300 for MEL-SYD

We arrived in the domestic terminal 2 at Sydney’s Kingsford Smith International Airport, but we needed to get to Terminal 1 for our international flight on United to San Francisco.  Qantas operates a shuttle between the domestic and international terminals for their international connecting passengers, but they allowed us to access the shuttle with our Untied boarding passes, so that was nice.

After driving the tarmac past some behemoth airplanes, the shuttle dropped us off at a point where we had to go either to the transfer security checkpoint, or to the check-in counters.  We went to the United check-in counters, but they were not yet open as it was a tad more than three hours before our scheduled flight time.  Though we had boarding passes on our phone, we wanted paper boarding passes and lounge passes, so we waited about five minutes before we saw a United representative.  Though they weren’t open yet, she saw were Global First Class passengers, so she went ahead and produced our boarding passes and sent us on our way.

Singapore Airlines First Class Lounge

After going through security, we proceeded to the Star Alliance section of the terminal.  Though we had lounge invites for the Air New Zealand Lounge, I figured we’d give the Singapore First Class Lounge a shot since according to the Star Alliance Lounge Access Policy, we should be granted access.

We were, in fact, granted access to the Singapore Airlines First Class Lounge without issue, and were informed that it had just undergone a refurbishment.  It was completely empty when we arrived, so we took two seats overlooking the tarmac and several gates.

The View from our perch in the Singapore First Class Lounge at Sydney

The View from our perch in the Singapore First Class Lounge at Sydney

We enjoyed a few drinks, and  a fantastic Thai Red Coconut curry lunch in the lounge.  We really enjoyed this lounge, and appreciated the personal service we had during our two hours there, as there was a waiter who kept our drinks and plates full.  Though there were ultimately a few other patrons in the lounge, we felt like we had the place to ourselves, making for a very relaxing layover prior to our loooooong flight back to the States.  Oh, and the bathroom had one of the more ridiculous signs I’ve seen…

Best signage ever in the Singapore First Class Lounge Restroom!

Best signage ever in the Singapore First Class Lounge Restroom!  Thanks for the advice, SQ!

We left the lounge a little after the published boarding time only to find hoards of people by the gate.  Shockingly, boarding had yet to commence, so we popped up into the Air  New Zealand Business Lounge.  And what an insane asylum it was!  This was a massive lounge that was quite crowded and very loud.  After checking it out for ten minutes, we’d seen enough — we were so glad that we opted to spend time in the Singapore First Class Lounge instead (though I loved the hot dog cart in the ANZ lounge)!  By the time we got back to the gate, boarding was well underway.

United Airlines (UA) 870
Sydney (SYD) – San Francisco (SFO)
Aircraft:  Boeing 747-400
Seat:  1A (Global First Class)
Thursday, January 9
4:20PM – 10:50AM
Duration:  13:30

We boarded through door 1L, hung a left, and were seated in the same two seats that we had on our outbound flights a few weeks prior:  seats 1A and 1K in Global First Class on board a United B747-400.  Again, I can’t say enough about the awesomeness of these seats.  They’re somewhat private, they have a ton of storage, there is no foot traffic, and they’re very spacious.  Overall, it’s an extremely comfortable seat in which to spend 13+ hours, and is great for pairs traveling together.

Seat 1A in Global First Class on the United B747-400

Seat 1A in Global First Class on the United B747-400

Plenty of Room in 1A

Plenty of Room in 1A

Once we took our seats, the friendly flight attendant fulfilled our pre-departure beverage requests and brought us our amenity kits, which I really do like.  We pushed back pretty close to on-time and taxied out past another United B747-400 that was running an extra segment due to a cancellation the day before.  We taxied all the way to the end of runway 34R and took an extra-long take-off roll before turning north.  The view of Sydney out my window was fantastic!

Dinner service began about 30 minutes after takeoff.  The appetizer was some sort of a pork won-ton, and was actually quite good.  The soup was a cream of asparagus, and it was probably the highlight of the dinner.  The salad was pretty standard — fresh and tasty.  Due to both of our awful entrees on our outbound flight LAX-SYD, I decided to play it safe and order the pasta.  The Pasta dish on this flight was a butternut squash ravioli.  It was relatively tasty, though dominated by the sauce.  The traditional ice cream sundae topped off this slightly improved meal.

At the end of the day, the dinner service was a bit better than our outbound flight, but it still just doesn’t compete with other airlines’ food in international first class that I’ve experienced.  You shouldn’t have to go with a “safe” choice when flying international first class.

After dinner, I had a few more drinks and watched another movie.  I started getting sleepy, so I went to change into something more comfortable.  When I came back to my seat, it was made into a bed.  Once again, I slept wonderfully on this flight.  I find the Global First Class seat on United to be great for sleeping, as it provides plenty of room for even me to stretch out (I’m 6’4″)!!

Dusk somewhere over the Pacific

Dusk somewhere over the Pacific

Seat 1A in United Global First Class in bed mode, and made up with a blue duvet

Seat 1A in United Global First Class in bed mode, and topped with a blue mattress pad

I awoke about 90 minutes outside of San Francisco and the flight attendant promptly brought me the breakfast menu.  I elected to try the eggs with hollandaise sauce.  The whole breakfast was served on one tray — the fruit, yogurt, croissant, eggs, and sausage.  Everything was pretty decent, though the eggs tasted like they were cooked 12 hours prior — and they looked like plastic.  It still wasn’t a terrible breakfast, though I do prefer my eggs to be freshly cooked, and these were most certainly not.

Big breakfast -- and interesting eggs!

Big breakfast — and interesting eggs!

Service throughout this flight was perfectly adequate, but nothing overly memorable or special.  The flight attendants were friendly enough and provided solid service.  When I needed something, it was taken care of quickly, but not necessarily with a smile.  Though it was good, I found the service to be better on our outbound flight from LAX.

Upon landing, I breezed through Global Entry and took a quick shower in the United Arrivals Lounge at SFO — a most welcome freshen-up after the long day of flying.  After that, my dad and I parted ways as he went off to catch his US Airways first class flight back home to Tampa via Charlotte and I went to catch my non-stop United flight to Washington-National airport in first class.

This was a non-eventful, domestic first class flight, and I slept through the entire flight!  I arrived in DC ahead of schedule, ending one of the most memorable few weeks of my life — and a trip with my dad that I’ll remember forever.

Bottom Line

United’s Global First Class is a very comfortable way to get to and from Australia.  The catering is what sets this product from being anywhere near first-rate in the industry.  Catering would qualify as okay to decent for business class, but it’s certainly not first class catering.  At the end of the day, the thing I value the most in a first class seat is the comfort of the seat, and I really do find this seat truly comfortable.  Though it lacks the privacy of some other airlines’ first class seats, it’s certainly a good way to cross the Pacific.

How I booked it…

As mentioned in my previous post, I booked this trip for my dad and I using United miles.  United charged 80,000 miles each way (160,000 miles round trip) for each of us.  Note:  As of March 2014, United no longer flies the Boeing 747-400 on its Australia routes.  Instead, the airline operates a three-class Boeing 777-200 on both its LAX-SYD and SFO-SYD routes.  The B777-200 has four fewer Global First Class seats than the B747-400, so I expect it to be somewhat more difficult to find first class award space on United flights to Australia.  Starting in late 2014, United will operate their brand new, two-class B787-9 Dreamliner on nonstop flights from LAX to Melbourne.  This flight will only offer BusinessFirst class, similar to what I experienced on my flights on the B787-8 Dreamliner from Denver to Tokyo SeattleSeattle to Tokyo, and Tokyo to Denver.

Berkshire Hathaway’s AirCare Travel Insurance — Is it Worth the $25?

Berkshire Hathaway recently rolled out an interesting new concept for travel insurance called AirCare.

This relatively straightforward travel insurance plan costs $25 per direction of air travel and pays out the following in the case of travel snafus:

  • $50 per 2-hour flight delay
  • $500 per missed connection
  • $500 per delayed bag (more than 12 hours)
  • $1,000 per lost bag
  • $1,000 for a 2+ hour tarmac delay

Berkshire Hathaway AirCareThe glaring omission here is the lack of coverage of flight cancellation.   

For now, only domestic flight itineraries are eligible for this travel insurance, and the $25 premium appears to be per direction of travel, including stopovers.  It also appears that these claims are cumulative, so if one has a 2+ hour tarmac delay that results in a missed connection, the payout would be $1,500.

Another feature of this insurance plan is that it can be purchased at ANY time up to one hour prior to the flight.  Policies cannot be purchased for itineraries that have a weather advisory for either the outbound or destination cities though.

AirCare also comes with a nifty app for iPhone and Android, and includes “real-time” flight monitoring and a concierge who can be contacted in the case of missed connections, etc.   The plan also touts instant payment of claims to one’s bank account, though a quick search of reviews indicates a somewhat more complicated claims process.

It doesn’t take a rocket scientist to see how savvy travelers could potentially exploit this plan, so I do wonder if any tweaks will be made to the plan as time goes on.  Though I haven’t personally used this, it could potentially be a good way to hedge a bad travel itinerary with a close connection, and is a very interesting alternative to a traditional travel insurance policy.  One still needs to keep in mind that this IS after all, insurance — so the actuaries have already done the math to ensure that Berkshire Hathaway will ultimately come out on top in the long run.

As a word of caution, there are several questions or gray areas that aren’t covered on the website, such as what happens when the airline proactively re-books you on to a different flight as a result of a missed connection — would BH consider this a missed connection, or the scheduled itinerary?   This could make the claims process MUCH less straightforward.

Has anyone used the Berkshire Hathaway AirCare plan yet?  If so, how was the experience?  Were claims paid in a straightforward manner?